Privacy policy
This policy explains how MAVEN HC LIMITED (“Maven HC”, “we”, “us”) collects and uses personal information when you visit this website or get in touch with us. We are the data controller for that information. MAVEN HC LIMITED is registered in England and Wales (company number 10844515), and our registered address is 39 Arminger Road, London, United Kingdom, W12 7BA.
What we collect
We only collect information you choose to give us, and a small amount of anonymous information about how the site is used.
- Enquiries: when you use our contact form or email us, we receive your name, email address, phone number (if given), the department and property type you select, and anything you write in your message.
- Site usage: we use privacy-friendly analytics that count page views without cookies and without identifying you. No personal profile is built and nothing is shared with advertisers.
How we use it
We use your enquiry details to reply to you, to discuss and provide our services, and to keep a record of our correspondence. Our lawful basis is our legitimate interest in responding to enquiries and, where you go on to work with us, the performance of a contract. We do not sell your information, and we will not add you to a marketing list without your consent.
Who we share it with
We use a small number of trusted providers to run the website and handle enquiries: our website host, a form-handling service that passes your message to our team by email, and our email provider. They process information only on our instructions and under appropriate data protection terms. Some providers may store data outside the UK; where they do, we rely on recognised safeguards such as the UK International Data Transfer Agreement or adequacy regulations.
How long we keep it
We keep enquiry correspondence for as long as needed to deal with your enquiry and for up to two years afterwards, unless we go on to work together, in which case we keep project records for as long as required for legal, accounting and insurance purposes.
Your rights
Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To make a request, email hospitality@mavenhc.com or home@mavenhc.com. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Links to other sites
Our website links to other sites, such as Instagram. We are not responsible for how those sites handle your information, so please read their privacy policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page. Last updated 7 October 2026.